CIO Summit 2008
Emerging Technologies: Engines of Innovation
Tuesday, 19 August 2008
Four Seasons Hotel, Sydney
8:45am – 4:00pm: Conference
4:00pm – 6:30pm: Cocktail Party
For most IT executives, innovation is about making investments that assist the business in either generating revenue or streamlining operations.
Increasingly, CIOs are thinking outside the box about how IT can transform their companies and create business value, which positions them as strategic leaders within their organisation.
Clearly, this strategic role requires a new mind-set that begins with blurring the lines between IT and business.
Join us at the CIO Summit 2008 and:
- Identify future threats to your company's business model
- Discover emerging opportunities created by your IT innovations
- Exploit the advantages your company can create through shrewd IT investment
Nothing will get you a seat at your company's 'head-of-the-table' quicker than this.
Attend and:
- Gain insights from leading analysts and key industry players on how fast-moving technologies are underpinning growth and development in leading organisations
- Hear peer-led case studies focused on the latest technologies and their impact on innovation, service delivery and business success within the enterprise
The CIO Summit is a unique opportunity for CIOs and IT professionals to acquire knowledge and insight from industry pundits as well as real-world experience on a variety of important topics concerning IT.
The CIO Summit 2008:
- Features a mingling of IT users and executives and recognised industry leaders
- Is a comprehensive forum for busy CIOs and IT professionals to acquire knowledge and insights enabling informed decisions, increased ROI and maximum productivity
- Promotes an exchange of ideas, challenges and solutions, and business case studies
- Encourages discussion of pressing IT implementation issues and best practices
AGENDA
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8:00
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Registration
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8:50
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Welcome
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9:00 – 9:45
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CIO Exposed: The Latest Forecast for Management
Tim Dillon, Associate Vice President Research, IDC Australia
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9:45 – 10:30
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Data Centre Transformation
Tom Lamming, Technology & Transformation Adviser, Telstra Corporation and David Webster, President EMC Australia and New Zealand
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10:30 – 11:00
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Networking Coffee Break
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11:00 – 11:30
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Organising the Chaos
Lynley Lee, ICT Manager, AsureQuality
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11:30 – 12:00
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Managing in a Multi-Sourced Environment
Jo Hein, National Manager, IT Shared Services, Custom IT Division, Australian Customs Service
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12:00 – 12:30
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Innovation in the Cloud
Alan Perkins, Chief Information Officer, Altium Limited
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12:30 – 2:00
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Lunch
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2:00 – 2:30
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Harnessing IT to Deliver Business Innovation: The CEO-CIO Relationship
Mark Read, Managing Director and CEO, Sedgman and Peter Nevin Executive General Manager Business Processes, Sedgman
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2:30 – 3:00
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Leveraging Technology for Growth
David Cannon, Program Manager, Telecommunications, IDC Australia
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3:00 – 3:30
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Case Study
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3:30 – 4:00
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Applications outsourcing as a means to achieving transformation
Aprajita Sharma, Research Manager, Outsourcing and BPO, IDC Australia
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4:00 – 6:30
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Enterprise Innovation Awards & Cocktail Party
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PRESENTATIONS
9:45am – 10:30am
Tom Lamming
Technology & Transformation Adviser, Telstra Corporation
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David Webster
President EMC Australia and New Zealand
Data Centre Transformation
Launched in November 2005, Telstra's Transformation program is focused on enhancing the customer experience and moving to a customer centric media communications company. Closely aligned to this mission, the IT Transformation programme, one of the largest of its kind in the world, is about delivering an overall solution to the business. It's about technology enabling business change; the simplified IT environment will provide new functionality driving changes in the way we work, serve customers and run our business.
Over a five year period, we are simplifying our IT environment; reducing the number of business and operational systems currently in place and streamlining and simplifying our business processes. To support the transformed environment, we are implementing a comprehensive end to end transformation. We are consolidating our infrastructure and storage requirements; and our new environment means we will be able to rapidly reconfigure to cater for changes to business requirements and increased demand.
11:00am – 11:30am
Lynley Lee
ICT Manager, AsureQuality
Organising the Chaos
How do you meet the ever-growing demands of a diverse organisation even as you keep pace with changes in the ICT space, and provide a challenging but stable and efficient work environment for your ICT staff. In this presentation Lynley will talk about the challenges they faced in balancing these factors at AsureQuality, and how they went about organising this chaos while effectively working with the business to understand and support them through the provision of quality ICT.
11:30am – 12:00pm
Jo Hein
National Manager, IT Shared Services, Custom IT Division, Australian Customs Service
Managing in a Multi-Sourced Environment
Ms Hein will outline Customs strategic multi-party arrangements inspired and developed to integrate their multiple ICT service providers to one cohesive team, then expand on their end to end business transaction performance management ICT scorecard framework used to drive the on-going performance and service provider behaviour to achieve maximum benefit and value from your outsourcing deal.
12:00pm – 12:30pm
Alan Perkins
Chief Information Officer, Altium Limited
Innovation in the Cloud
Since Tim Berners Lee invented the World Wide Web, the race has been on to harness this new paradigm in increasingly sophisticated ways. What started out as a medium for distributing static information has fast become a vehicle for shared and totally scalable platforms for doing business across the globe, between any businesses. This presentation takes a brief look at the development stages of the World Wide Web before examining the phenomenon that is cloud computing, the current evolution of the Web. By looking at the road we have travelled, attendees will gain some perspective on where we might be heading. Using Altium Limited as a case study, Alan Perkins will look at some of the innovative ways one Australian technology company is leveraging some of the avant garde aspects of working in the cloud, using salesforce.com and Amazon Web Services as practical examples.
2:00pm – 2:30pm
Mark Read
Managing Director and CEO, Sedgman
and
Peter Nevin
Executive General Manager Business Processes, Sedgman
Harnessing IT to Deliver Business Innovation: The CEO-CIO Relationship
When IT and the business are not just aligned, but share a common vision, the stage is set to deliver competitive advantage today and the agility to respond to growth, customer demands and market changes in the future.
Fundamental to this agility is the examination of business processes with an eye to streamlining them with IT platforms. But the journey requires more than merely implementing new technology. The critical component of business process transformation is change management and the people it impacts.
Brave and visionary leaders are required to affect this type of effort, and it must be championed from the very top of the organisation – the CEO.
In this session we'll talk to the man with the vision, Sedgman Managing Director and CEO Mark Read, and Executive General Manager Business Processes Peter Nevin, the man charged with delivering Read's vision about their roadmap and their relationship.
2:30pm – 3:00pm
David Cannon
Program Manager, Telecommunications, IDC Australia
Leveraging Technology for Growth
2007 was the year that the modern concept of Unified Communications was launched into the mainstream and 2008 is shaping up to be the year of Unified Communications acceptance and adoption. As businesses around the world are looking for ways to improve business process efficiencies and address carbon footprint consumption, it has become very clear that technology is the means by which this can be achieved and Unified Communications is a key technology to make this happen. In this presentation David Cannon, IDC Program Manager – Telecommunications will address:
- The current state off the IP Telephony adoption in Australia which will be the installed base from which Unified Communications will grow
- Macro economic business inhibiting issues driving the use of Unified Communications solutions
- Where Unified Communications is today and where it will take us in the future as the consumerisation of technology becomes reality
3:30pm – 4:00pm
Aprajita Sharma
Research Manager, Outsourcing and BPO, IDC Australia
Applications outsourcing as a means to achieving transformation
Increased system complexity and interdependency are making enterprise application problems inevitable. Research shows almost 90% of business critical processes are dependent on applications. In this presentation, Aprajita Sharma will discuss how applications outsourcing tools can be used to achieve positive business transformation.
ABOUT THE SPEAKERS
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Tim Dillon
Associate Vice President, Research, IDC Australia
Tim Dillon joined IDC Australia in March 2007. He is responsible for managing and coordinating the company's Australian research teams and operations. Tim focuses on working with senior IT executives from Australia's leading IT&T organisations across consulting projects, research and analysis areas such as Telecoms, Software and Services. In addition, he will play a pivotal role in product enhancement for both Australia and AP research programs.
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Tom Lamming
Telstra – Technology & Transformation Advisor
Tom is the overall lead for Telstra's Information Technology and Transformation programme which is part of Telstra's overall business, network and technology transformation programme formally launched in November, 2005.
Telstra's Transformation is focused on enhancing the customer experience and enabling the business to move to a customer centric media communications company. The Information Technology and Transformation portion of the programme is closely aligned to this mission and represents one of the largest programmes of its kind in the world. It is a multi-year journey which delivers common business processes, capabilities and training, supported by world-proven solutions across our Customer Care and Billing and Operating Support Systems. This programme will deliver a simplified IT environment - recognising we have a unique opportunity to change our culture by creating a world class, performance-oriented organization as part of solutions delivery.
Prior to joining Telstra, Tom worked at Accenture concentrating in the communications industry planning, designing, and implementing integrated business solutions, organization performance, and information technology. Tom held a number of senior leadership positions including Global Managing Partner (GMP) Communications Industry Practice, GMP Next Generation Networks Service Line and Managing Partner - Western US Communications. Tom was also a member of Accenture's Global Leadership Council and a representative to Accenture's World Economic Forum team.
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Lynley Lee
ICT Manager, AsureQuality
Lynley Lee has a wealth of experience in the IT industry having worked in the vendor environment as a Systems Engineering consultant, and in Operations Management for large government organizations and more recently a State Owned Enterprise.
Lee currently holds the title of Information, Communications and Technology (ICT) Manager for AsureQuality.
Lee is certainly not afraid of challenges and one of her current projects as the new ICT manager at AsureQuality, includes merging two disparate IT systems together. The Asure system and the Agriquality system to ultimately be one AsureQuality IT system, as a result of the merger of the two SOE's late last year.
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Jo Hein
National Manager, IT Shared Services, Custom IT Division, Australian Customs Service
Miss Hein has more than 20 years experience in the IT industry, in both the Banking and Public Service Sectors. She currently holds the position of National Manager, IT Shared Services within the Customs IT Division at the Australian Customs Service. Ms Hein has just completed the Market Testing and outsourcing of Customs IT services to the value of around $.7bn. Her Branch is now establishing the new governance, contract management, IT procurement, Risk Management, IT research and financial management shared services across the Customs IT Division – all required for the on-going management of the multi-sourced environment.
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Alan Perkins
Alan Perkins, Chief Information Officer, Altium Limited
Alan is currently Director, Research Projects at Altium Limited where he drives IT strategic direction and harnesses new technologies. Alan is an experienced CIO and is responsible for the world's first implementation of a business platform built with salesforce.com. Alan started out as a Chartered Accountant and continues to incorporate his understanding of business into the innovative work that he does.
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Mark Read
Managing Director and CEO, Sedgman
Mark Read assumed the role of CEO and Managing Director of Sedgman Limited in May, 2008, succeeding Peter Hay. Prior to joining Sedgman, Mark was the former General Manager of Sinclair Knight Merz's (SKM) Mining and Metals Business Unit. Mark brings to Sedgman a background of international business skills honed as General Manager and in his former role as Chief Operating Officer for SKM's Asia Pacific region. He spent 10 years in senior management roles at SKM during a 20-year career in mining and resources engineering with that company. In recent years, Mark managed 10 mergers and acquisitions for SKM. His experience covers most commodity types and all major mining clients. Mark has been an engineer for 26 years, starting his career with BHP. He has outstanding and proven abilities in leadership, management and change management.
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Peter Nevin
Executive General Manager Business Processes, Sedgman
Peter leads the Business Processes Group of Sedgman Ltd. In this role he is responsible for ensuring that the company's business processes fully support and enable the operations of Sedgman and are aligned with the company's business strategy. The responsibility includes management of the IT group which supports systems and IT infrastructure in Sedgman's offices located around Australia and Internationally.
Peter is a General Manager with more than 25 years experience in the successful implementation of IT systems into organisations. As a senior executive, he has been responsible for business planning and the change management of work practices. Peter also has a background in consulting, having developed and implemented IT strategic plans for several organisations and having undertaken general management consulting assignments.
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David Cannon
Program Manager, Telecommunications, IDC Australia
David Cannon is responsible for all communications related research conducted by IDC Australia. Mr. Cannon's primary role is to provide in-depth analysis of current and future technology adoption within the communications landscape both from a quantitative and qualitative perspective.
Technologies covered by the IDC communications team includes: Broadband, Converged Voice and Data Networking, Unified Communications, Networking Equipment, Enterprise Telephony, Mobile Services, Mobile Devices and various communications applications.
Mr. Cannon has followed the dynamic changes in the Telecommunications market from the time of deregulation. Mr. Cannon joined IDC in July 2006 and prior to this he spent ten years working in various business development and product development roles within the Australian telecommunications market.
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Aprajita Sharma
Research Manager, Outsourcing and BPO
Aprajita Sharma is a Research Manager for IDC Australia's Outsourcing and Business Process Outsourcing (BPO) research. She is an integral part of this fastest growing Services model with strong experience in providing actionable, executable and realistic analysis, problem solving, advice in multiple spaces at the macro and micro levels within IT Outsourcing, Applications Outsourcing, Offshoring and Business Process Outsourcing.
In her role she provides consulting support and is involved in developing customised client specific reports and facilitating sales and strategy workshops to aid clients in defining a focused go-to-market business model and assessing future opportunities.
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Company Profiles
EMC
Second only to your people, your information is your organisation's most important asset.
EMC provides the technologies and tools that can help you release the power of your information. We can help you design, build, and manage flexible, scalable, and secure your information infrastructure. And with this infrastructure, you'll be able to intelligently and efficiently store, protect, and manage your information so that it can be made accessible, searchable, shareable, and, ultimately, actionable.
You can also use EMC information infrastructure as the foundation for implementing your information lifecycle management strategies, securing your critical information assets, leveraging your content for competitive advantage, automating your data centre operations, reducing power and cooling costs, and more.
In short, with an information infrastructure, you can avoid the potentially serious risks and reduce the significant costs associated with managing information, while fully exploiting its value for business advantage.
Juniper Networks
Juniper Networks is the leader in high-performance networking. Juniper offers a high-performance network infrastructure that creates a responsive and trusted environment for accelerating the deployment of services and applications over a single network. This fuels high-performance businesses.
Juniper's high-performance network infrastructure encompasses:
- Best-in-class IP routing, security and WAN application acceleration solutions to power and protect the network, as well as the applications and services that run on it.
- Performance-enabling customer services designed around a time-to-value model that accelerates, extends and optimizes the value of high-performance networking, and fuels competitive advantage
- Partnerships that deliver the full value of networking features and functionality from proven leaders
Novell
Through our infrastructure software and ecosystem of partnerships, Novell harmoniously integrates mixed IT environments, allowing people and technology to work as one.
We deliver the best-engineered, most interoperable Linux platform and a portfolio of integrated IT management software that help customers worldwide reduce cost, complexity and risk. Because of our 25 years of experience and our vision of interoperability and flexibility, we deliver powerful, next-generation business infrastructures that enable our customers to stay competitive.
Salesforce.com
Salesforce.com a worldwide leader in on-demand customer relationship management (CRM) services, was founded in 1999 by former Oracle executive Marc Benioff, who pioneered the concept of delivering enterprise applications via a simple Web site.
Salesforce.com is constantly building on that legacy by improving and expanding our award-winning suite of on-demand applications, our Force.com platform for extending Salesforce, and our one-of-a-kind AppExchange directory of on-demand applications.
To date more than 41,000 companies worldwide depend on Salesforce to manage their sales, marketing, customer service, and other critical business functions. We are proud to be contributing to the success of companies of all sizes, in all industries, around the globe.
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Register Now
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